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User Feedback based Trust Analysis in Cloud Computing using Machine Learning Approach

  • Syed Ali Raza
  • , Asma Kanwal
  • , Harish K.G. Nair
  • , Atif Ishaq Khan
  • , Iftikhar Naseer
  • , Muhammad Amjad
  • , Karamath Ateeq
  • , Mahmoud Al Sakhnani
    • Government College University Lahore
    • Skyline University College
    • Superior University
    • NCBA&E
    • Applied Science Private University

    Research output: Chapter in Book/Report/Conference proceeding › Conference contribution › peer-review

    1 Scopus citations

    Abstract

    Trust on cloud services is a serious concern regardless of the increasing deployment and utilization of mission critical applications, which continues to obstruct users from complete implementation over cloud platforms. End-users need to be confident of different service parameters on the cloud deployment. Available solutions for trust modelling are either outdated, lack several details or are specific to limited cloud structures. This work presents neural network based approach to classify trust based on customer feedback on any cloud platform to improve selection and adoption of cloud computing resources. The results of the evaluation show that the proposed model offers reliable results for classifying trust of any cloud services based on the feedback of existing customers. This work further propose a generic way that can be used to preprocess multi attributed dataset of trust management and it confirms that consumer feedback is a worthy way to review the overall reliability.

    Original languageEnglish
    Title of host publication2nd International Conference on Business Analytics for Technology and Security, ICBATS 2023
    PublisherInstitute of Electrical and Electronics Engineers Inc.
    ISBN (Electronic)9798350335644
    DOIs
    StatePublished - 2023
    Event2nd International Conference on Business Analytics for Technology and Security, ICBATS 2023 - Dubai, United Arab Emirates
    Duration: 7 Mar 2023 → 8 Mar 2023

    Publication series

    Name2nd International Conference on Business Analytics for Technology and Security, ICBATS 2023

    Conference

    Conference2nd International Conference on Business Analytics for Technology and Security, ICBATS 2023
    Country/TerritoryUnited Arab Emirates
    CityDubai
    Period7/03/23 → 8/03/23

    Keywords

    • Cloud Computing
    • Multi Attribute Trust
    • Neural Network
    • QoS
    • User Feedback

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