The Impact of a Training Program of Communication for Midwives on Women’s Satisfaction during Childbirth: An Intervention Study

Background: Training programs of communication for midwives have an impact on women’s satisfaction during childbirth. Purpose: The purpose of this study is to investigate the impact of a training program on communication for midwives of different cultural and national backgrounds on women’s satisfaction with the experience of childbirth. Methods: The study involved an intervention design using pre-and post-test activities. The study took place at one of the largest armed hospitals in the southern region of Saudi Arabia in the Labour and Delivery unit. The study has been developed through three main stages: Data was collected from a convenient sample of 25 working midwives in the unit. Additionally, 50 women were observed during childbirth (25 before and 25 after the intervention). Results: The study results show that there was a significant improvement in the midwives’ communication process with mothers after the intervention. (p<0.01). Women’s satisfaction with the intervention of midwives improved significantly, and their overall satisfaction also increased significantly (p<0.010). Conclusion: Standardizing healthcare provision among midwives is vital when working with diverse cultures. Further studies and follow-up are necessary and training programs should be implemented to ensure intervention effectiveness. Implications for Nursing: The study will serve developing educational programs based on cultural differences and communication skills for midwifery, which is important for women’s satisfaction.